Terms of Service

Last updated: 29 September 2026

Welcome to Kids Car Yard.

These Terms of Service apply to your use of the Kids Car Yard website, kidscaryard.com.au, and to any purchases made through our online store.

By accessing our website, placing an order or purchasing a product from Kids Car Yard, you agree to these Terms of Service.

Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under the Australian Consumer Law that cannot legally be excluded.

1. About Kids Car Yard

Kids Car Yard is an Australian online retailer specialising in children's electric ride-on cars, vehicles, accessories and related products.

Throughout these Terms, the words "we", "us" and "our" refer to Kids Car Yard.

The words "you" and "your" refer to the person accessing our website or purchasing products from us.

2. Online Store Use

By using our website or placing an order, you confirm that you are legally capable of entering into a purchase agreement.

Our products are intended to be purchased by adults.

Children's ride-on products should only be used under appropriate adult supervision and in accordance with the manufacturer's instructions, age recommendations, weight limits and safety information.

You must not use our website for any unlawful or unauthorised purpose.

3. Product Information

We make reasonable efforts to ensure product descriptions, photographs, specifications, dimensions and other information displayed on our website are accurate.

However, product appearance may vary slightly from photographs due to:

• Screen and display settings
• Lighting
• Manufacturing updates
• Product batches
• Minor design changes
• Colour variations

Manufacturers and suppliers may occasionally update product specifications or packaging without notice.

Where a material difference affects the product you have ordered, we will provide an appropriate remedy where required.

4. Product Suitability

It is the customer's responsibility to review product information before purchasing, including:

• Recommended age ranges
• Weight limits
• Product dimensions
• Motor specifications
• Battery specifications
• Terrain suitability
• Safety recommendations
• Assembly requirements

Age recommendations are a general guide only.

Parents and guardians should consider the individual child's size, ability and maturity when determining whether a product is appropriate.

5. Safety and Adult Supervision

Children's ride-on vehicles should be used responsibly and under adult supervision.

Customers should ensure that products are:

• Assembled correctly
• Inspected before use
• Used in accordance with manufacturer instructions
• Used in appropriate environments
• Kept away from roads and moving vehicles
• Kept away from swimming pools, waterways and steep drop-offs
• Used with appropriate protective equipment where recommended

Any remote-control parental override or similar feature should not be treated as a replacement for active adult supervision.

6. Pricing

All prices displayed on our website are in Australian dollars unless otherwise stated.

Where applicable, prices include GST.

We reserve the right to change product prices at any time before an order is placed.

Once an order has been accepted, we will honour the confirmed purchase price except where an obvious pricing or technical error has occurred.

7. Pricing Errors

Occasionally, a product may be displayed with an incorrect price due to human error, technical error or incorrect information provided by a supplier.

If an obvious pricing error occurs, we may contact you before fulfilling the order.

Where an order cannot reasonably be fulfilled at the incorrectly displayed price, we may cancel the affected item or order and provide a full refund of any amount paid for that item.

8. Orders

Submitting an order does not necessarily guarantee that the order can be fulfilled.

Orders may be subject to:

• Payment verification
• Stock availability
• Delivery availability
• Fraud prevention checks
• Supplier availability

We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, a payment cannot be verified or an obvious error has occurred.

If we cancel an order after payment has been received, the relevant amount will be refunded.

9. Stock Availability

We work with suppliers, warehouses and fulfilment partners to provide our product range.

Stock levels may change quickly, and occasionally a product may become unavailable after an order has been placed.

If this occurs, we may:

• Offer an alternative product
• Offer to wait for stock to become available
• Cancel the affected product
• Provide a refund

We will contact you where reasonably possible before making material changes to your order.

10. Payments

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers.

By providing payment information, you confirm that you are authorised to use the selected payment method.

Kids Car Yard does not generally store complete credit or debit card details directly.

11. Order Verification

For fraud prevention and security purposes, we may request additional information to verify an order.

This may include confirming:

• Customer details
• Delivery information
• Billing information
• Payment information

We reserve the right to delay or cancel an order where reasonable verification cannot be completed.

12. Shipping and Delivery

Shipping and delivery are subject to our separate Shipping Policy.

Delivery estimates are provided as a guide and may be affected by factors outside our direct control, including:

• Courier delays
• Supplier delays
• Weather
• Public holidays
• Peak sales periods
• Christmas trading periods
• Regional or remote delivery locations

Some products may be dispatched directly from our suppliers or fulfilment partners.

Products within the same order may occasionally arrive separately.

13. Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

Please ensure your:

• Name
• Address
• Postcode
• Phone number
• Email address

are correct before completing checkout.

Additional freight charges caused by incorrect customer-provided delivery information may be payable by the customer where permitted by law.

14. Assembly

Many Kids Car Yard products require some assembly.

The level of assembly required varies by product.

Customers are responsible for following the assembly instructions provided with the product.

If you are unsure about assembly, we recommend seeking assistance from someone suitably capable of completing the assembly safely.

Products should not be used until assembly has been completed correctly.

15. Batteries

Many electric ride-on vehicles contain rechargeable batteries.

Battery performance and lifespan can be affected by:

• Charging practices
• Frequency of use
• Storage conditions
• Temperature
• Length of storage
• Maintenance

Customers should follow the charging and storage instructions supplied with the product.

Batteries should not be left discharged for extended periods where the manufacturer's instructions recommend regular charging.

16. Returns and Refunds

Returns, refunds, damaged deliveries and change-of-mind requests are handled in accordance with our Returns & Refund Policy.

Nothing in these Terms limits your rights under the Australian Consumer Law.

17. Faulty Products

If you believe a product is faulty, please contact us before arranging repairs or returning the product.

We may request:

• Photographs
• Video
• Product information
• Details about the fault
• Troubleshooting information

This allows us to identify the issue and determine the most appropriate solution.

Depending on the nature of the issue, an appropriate remedy may include troubleshooting, replacement components, repair, replacement or refund.

Your rights under Australian Consumer Law remain unaffected.

18. Cancellations

If you need to cancel an order, please contact us as soon as possible.

Where an order has not yet been processed or dispatched, we will do our best to cancel it.

Once an order has entered fulfilment or has been dispatched, cancellation may no longer be possible.

In this situation, our Returns & Refund Policy may apply.

19. Promotions and Discount Codes

From time to time, Kids Car Yard may offer:

• Discount codes
• Sales
• Promotional offers
• Free shipping promotions
• Competitions

Promotional offers may have specific conditions and expiry dates.

Unless otherwise stated:

• Discount codes cannot be exchanged for cash.
• Discount codes may not be combined with other offers.
• Promotions may be changed or withdrawn before an eligible order is placed.
• Discounts cannot generally be applied retrospectively to completed purchases.

20. Website Availability

We aim to keep our website available and functioning correctly.

However, we do not guarantee uninterrupted access.

Our website may occasionally be unavailable due to:

• Maintenance
• Technical issues
• Hosting problems
• Software updates
• Events outside our reasonable control

21. Third-Party Services

Our website may rely on third-party services including:

• Shopify
• Payment providers
• Courier companies
• Analytics platforms
• Advertising platforms
• Suppliers
• Fulfilment providers

We are not responsible for temporary interruptions to third-party systems outside our reasonable control.

22. Third-Party Links

Our website may contain links to websites operated by third parties.

These links are provided for convenience.

Kids Car Yard does not control third-party websites and is not responsible for their content, security or privacy practices.

23. Intellectual Property

Unless otherwise stated, content appearing on the Kids Car Yard website, including:

• Text
• Branding
• Graphics
• Website design
• Product descriptions created by us
• Marketing material
• Logos owned by Kids Car Yard

is owned by or licensed to Kids Car Yard.

You may not reproduce, distribute, modify or commercially use our content without permission, except where permitted by law.

Third-party trademarks and vehicle manufacturer names remain the property of their respective owners.

24. Customer Reviews and Content

If you submit a review, photograph, testimonial or other content to Kids Car Yard, you confirm that you have the right to provide that content.

You must not submit content that is:

• False or misleading
• Unlawful
• Offensive
• Defamatory
• Infringing on another person's rights

Where you provide content for publication, you grant Kids Car Yard permission to use that content for reasonable business and marketing purposes, subject to applicable privacy laws and any agreement made with you.

25. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information.

26. Limitation of Liability

To the maximum extent permitted by law, Kids Car Yard is not responsible for losses arising from misuse of a product, failure to follow instructions, improper assembly, use outside recommended conditions or unauthorised modification of a product.

Nothing in this section excludes or restricts any guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.

27. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control.

These may include:

• Natural disasters
• Severe weather
• Transport disruptions
• Courier disruptions
• Supplier disruptions
• Industrial action
• Government restrictions
• Telecommunications outages
• Major system failures

Where an event materially affects an order, we will take reasonable steps to work with the customer toward an appropriate solution.

28. Changes to These Terms

Kids Car Yard may update these Terms of Service from time to time.

The latest version will be published on our website.

Changes will apply from the date the updated Terms are published and will not remove rights that have already arisen under applicable consumer law.

29. Governing Law

These Terms are governed by the laws applicable in Queensland, Australia.

Nothing in this section limits any rights a consumer may have under applicable Australian law.

30. Contact Us

If you have any questions about these Terms of Service, your order or our products, please contact Kids Car Yard through the Contact Us page at:

kidscaryard.com.au